| What's the nature of the question? | How To Contact | Notes | |||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| To Place an Order |
www.hometech.com
or Call 888-257-4406 x101 |
We do not accept orders via email. Please call or enter the order via the web. | |||||||||||||||||||||||||||
| Technical Questions Before You Buy |
Try our Knowledge Base Then... presales@hometech.com or Call 888-257-4406 x103
Please email us only for specific questions about a product or an application that is not answered elsewhere on our website. Less specific questions and application design is best handled via telephone.
|
Technical Questions After You Buy
|
postsales@hometech.com
|
or Call 888-257-4406 x103
We are not able to answer questions about products not purchased from us.
Please supply an invoice number (8 digits, begins with "95") or the full name of the person or company that purchased the item.
|
Order Status Questions
|
orders@hometech.com
|
or Call 888-257-4406 x102
If you received a shipping email from us, you can use the link on that email to check your shipping status. |
Please supply a weborder number (begins with "WEB" followed by 5 digits) or an invoice number (8 digits, begins with "95"). We cannot look up your order without this information.
To Change or Cancel an Order
|
Call 888-257-4406 x102
|
Due to the speed at which we process orders, it is often not possible to change or cancel an order. (You can place a second order for additional products or call for an RMA once the order is received.) |
Questions or Comments About the Website
|
webmaster@hometech.com
|
|
All International Order Inquiries
|
international@hometech.com
|
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Kudos and Complaints
|
supervisor@hometech.com
|
|
Return Requests
|
Call 888-257-4406 x102 |
We do not accept RMA requests via email. Please call or
click here
for further information. |
Stock Availability
|
www.hometech.com
|
or Call 888-257-4406 x102
Stock levels on our website are updated automatically every half hour during the busines day. For more detailed information about an item's stock status, please call. |
Item Prices
|
www.hometech.com
|
or Call 888-257-4406 x102
The item pricing on our website comes straight from our order-processing database and is always current. If quantity discounts are available, they will be noted along with the price on the website.
Info on wholesale pricing.
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Click
for point to point directions.
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