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Customer Support
TechCash questions, how to return items, etc.
There were 4 articles found in this category:
Hometech Solutions Seminar Schedules
Below are the future Hometech Seminars: Lighting Control - June 17th 6:15p Structured Wire - July 15th 6:15p Lighting Control - July 22nd 6:15p To sign up for a seminar please call Danielle at (888) 257-4406 Ext 148 More Information About Seminars Attendees will receive a reminder call a few d ...
How can I track a shipment without the UPS tracking number?
You can track a UPS shipment from us to you as long as you know your order number. Follow these steps: 1. Go to www.ups.com 2. Click on the "Tracking" button. 3. Click on "Track by Reference" in the left column. 4. Enter your order number (eight digits that start with 95) in the "Shipment Refere ...
Do you sell to resellers?
We offer wholesale pricing to legimate resellers and installers. To qualify for wholesale pricing, you need to have a contractor's license, or a resellers certificate in a field related to the products we carry. For more information, see our reseller's page here.
How do I return something?
Call 888-257-4406 and request an "RMA" (return materiel authorization). Once you are given this number, package up the item in its original packaging with all manuals, cords, etc. that came with it. Important: Write the RMA number on the outside of the package. Then send it to: Returns HomeTech ...
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